FAQS

What makes Curate different from other restaurant tech platforms?

Curate stands out by offering lightning-fast, no-download instant apps powered by AI personalization, multi-language detection, seamless POS integration, and built-in loyalty programs—all tailored specifically for each restaurant’s brand and workflow. We’re not just tech providers; we’re growth partners.

How does Curate’s Instant App technology work?

Curate uses AI to analyze order patterns, customer preferences, and behavior. This allows the app to recommend items, remember past orders, auto-translate menus based on user language, and streamline checkout—resulting in faster, more personalized experiences for your guests.

What are the key benefits of using Curate’s Instant App technology?

Faster ordering and checkout, Reduced labor dependency, Personalized customer experiences, Real-time analytics and insights, Language auto-detection, Increased revenue and loyalty, Easy upsells and promo automation,
No app download needed

What types of restaurants benefit from this technology?

From quick-service and fast-casual to full-service and fine dining—Curate can be tailored to fit any restaurant model. We even support multi-location brands and ghost kitchens.

How long does it take to launch Curate’s Instant App at my restaurant?

Implementation can take as little as 2–6 weeks depending on your restaurant’s needs, branding, and POS setup. We’ll guide you through every step with a dedicated onboarding team.

How do you integrate with existing POS systems?

Curate seamlessly integrates with major POS platforms. We handle the setup and ensure data flows smoothly so your operations stay uninterrupted.

How secure is the platform?

Extremely secure. We use end-to-end encryption, PCI-compliant payment systems, and robust data protection protocols to keep both customer and restaurant data safe.

Can customers customize their orders?

Absolutely. The app allows guests to modify ingredients, make special requests, and save preferences for future visits.

How are payments handled?

Payments are processed securely via credit/debit cards, Apple Pay, Google Wallet, and other mobile-friendly options—all directly in the app.

Does Curate support delivery and pickup?

Yes. Curate integrates with third-party delivery platforms and supports native pickup ordering, giving customers full flexibility.

Does the app support promotions or upsells?

Yes. You can run targeted promotions, suggest upsells based on order history, and even automate time-based offers.

What kind of analytics do I get?

You’ll get real-time insights on sales trends, best-sellers, customer behavior, demographic data, and loyalty engagement—everything you need to make smarter decisions.

Is there a loyalty or rewards program?

Yes. Our built-in loyalty engine allows you to offer rewards for purchases, referrals, and repeat visits—automatically tracked and redeemed through the app.

How do I promote the app to my customers?

We help you launch with branded QR signage, email templates, social media content, and in-store promotion strategies to drive usage fast.

What kind of customer support does Curate offer?

We offer live chat, email, and phone support, along with help center documentation. You’ll also have a dedicated account manager who ensures your success post-launch.

What does onboarding look like?

We handle everything—from brand design and app customization to POS integration, staff training, and go-live launch support.

How much does it cost to use Curate?

Pricing depends on your restaurant size, volume, and features needed. We offer transparent, tiered pricing with no surprise fees. Book a demo to get a custom quote.

What’s the ROI for restaurants using Curate?

Most partners see a lift in revenue through faster ordering, increased ticket size, better customer retention, and reduced labor costs—all measurable through our dashboard.

What happens if my network goes down? Will guests still be able to order?

If your network goes down, guests will not be able to place orders through Curate until the internet connection is restored. Curate relies on a live internet connection, similar to most modern restaurant platforms. We recommend ensuring you have a reliable internet setup to minimize downtime.

Can guests order through Curate and pay with cash?

No, Curate does not accept or process cash transactions. All orders placed through Curate must be paid digitally using accepted methods like credit cards, Apple Pay, Google Wallet, or other mobile payment platforms.

Does Curate replace waiters?

No, Curate does not replace waiters. Our technology focuses on task displacement, not job displacement. By automating repetitive tasks like order entry and payment processing, Curate frees up your staff to focus on what matters most—providing exceptional hospitality and personal service. It’s about enhancing your team’s capabilities, not replacing them.

FAQS

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Try FREE for 60 days!